The Editor: ARNEO CONSULTING

The website: flyneo.travel

The User: The person using the website

The flyneo.travel website aims to present the Flyneo product and services for airlines. This offer is a ready-to-use eCommerce solution.

The consultation of the website does not require registration or prior identification. It can be done without you communicating any personal data about you (name, surname, e-mail). We do not make any registration of personal data for the simple consultation of the website.

We collect the following data: last name, first name, e-mail in the contact forms and e-mail address in the newsletter registration section.

List of personal data

On the flyneo.travel website, there are 2 types of data that can be collected:

The personal data transmitted directly

These personal data are those you send us directly, via a contact form or via email. It is mandatory in the contact form. The email address is mandatory to subscribe to the newsletter.

The personal data collected automatically

During your visits, once your consent has been given, we may collect «web analytics» information relating to your browsing, the duration of your consultation, your IP address, your browser type and version. The technology used is the cookie.

Prior information for the communication of personal data to third parties in case of merger/ absorption

Prior information and opt-out before and after the merger/acquisition.

In the event that we take part in a merger, acquisition or any other form of disposal of assets, we undertake to guarantee the confidentiality of your personal data and to inform you before theyare transferred or subject to new confidentiality rules.

Purpose of the re-use of personal data collected

The personal data you send us directly is used for the purpose of re-contacting you and/or as part of the request you make to us. Web analytics data is collected anonymously (by registering anonymous IP addresses) by Google Analytics, and allows us to measure the audience of our website, consultations and possible errors in order to continuously improve the user experience. This data is used by ARNEO CONSULTING, responsible for the processing of the data, and will never be transferred to a third party or used for any other purpose than those detailed above.

Legal basis for data processing

Personal data are collected only after the user’s mandatory consent. Such consent shall be validly collected, free, clear and unambiguous.

Data retention period

The data will be saved for a maximum period of 3 years.

Cookies

We use cookies to ensure the optimal use of our website and to facilitate access to it by collecting information about your device and your preferences (for example your device and your browser).

In accordance with the recommendations of the CNIL, the maximum duration of storage of cookies is a maximum of 13 months after their first deposit in the User's terminal, as is the duration of the validity of the User's consent to the use of these cookies. The lifetime of cookies is not extended with each visit. The User's consent is renewed at the end of this period.

Cookies can be used for statistical purposes, in particular to optimize the utilization of the website by the User, from the processing of information concerning the frequency of access, the personalization of the pages as well as the operations carried out and the information consulted.

You are informed that the Editor may place cookies on your terminal. The cookie records information relating to navigation on the service (the pages you have consulted, the date and time of the consultation, etc.) that we can read during your subsequent visits.

Here is the list of cookies used and their purpose:

- Session cookies (or "temporary cookies")

Session cookies allow us to record your actions during your browser session (for example your username data). Session cookies are erased as soon as you close your browser or leave our Site.

- Third party cookies

These cookies are installed by a third party separate from our website, for example, in order to distribute advertising banners for products or buttons of third party social networks.

Our website uses the following cookies:

Your rights regarding personal data

You have the right to consult, request modification or erasure of all of your personal data. You can also withdraw your consent to the processing of your data.

Contact of the responsible for the data protection

You can contact our Data Protection Manager to the email address : dpo@arneogroup.com

User right to refuse cookies

You can accept or refuse cookies on the Site from the first connection. You can also use the Site without cookies.

Indications in the event of a security breach detected by the Editor

User information in the event of a security breach

We are committed to implement all the appropriate technical and organizational measures to guarantee a level of security adapted to the risks of accidental, unauthorized or illegal access, disclosure, alteration, loss or destruction of personal data about you.

In the event that we become aware of illegal access to personal data concerning you stored on our servers or those of our service providers, or unauthorized access resulting in the realization of the risks identified above, we commit to :

- Notify you of the incident as soon as possible;

- Examine the causes of the incident and inform you thereof;

- Take the necessary measures within reasonable limits in order to reduce the negative effects and prejudices which could result from the said incident.

Limitation of Liability

In no case shall the commitments defined in the point above relating to the notification in the event of a security breach be assimilated to any acknowledgment of fault or responsibility for the occurrence of the incident in question.